Canon is a top printer manufacturing company and distributes printers for businesses and home uses. These printer series are simple to use and have robust interfaces. New models of Canon also offer multiple services like scan and fax. While using the Canon printers, the user may get error codes sometimes. Error 6A81 is a common error code on Canon printers.
Reasons Behind Canon Printer Error Code 6A81
- Paper jam in Canon printer
- The printer roller is not working
- The printer is not connected
- Canon driver is not working
- The printer cannot read the print job
- The printhead is not working
Troubleshooting Canon Printer Error Code 6A81
Run your Printer Troubleshooter
When the 6A81 error codes appear on the screen, you should try running the printer troubleshooter. If you are getting errors due to some files then the troubleshooter will fix it. You will get the printer troubleshooter on the Update and Security tab of Windows 10 PC. Run the tool and then check if your Canon error gets fixed or not.
Reset the Canon Device
The printer issues often appear when the user configures the invalid settings of the printer. If the error code is occurring after making changes on the device then revert them. Go to the Canon control panel and reset the configuration. In case, you don’t know the default settings then go for Canon MG2570s Reset. After resetting the printer, the settings change to factory default.
- Check for Setup button on the printer
- Press the button and go to Device settings
- Hit the OK and now go Reset Settings option
- Choose Reset All
- Tap OK and wait to complete the reset process; check for the 6A81 error code.
Check for Paper Jam
New Canon devices usually don’t get the jam. But on the old printer series, the user may get an error code due to the paper jamming. You have to fix the jam for running the printer. Remove the cartridge and Take out all paper chunks and other dust from the printer. Now restart the Canon printer and try to run it without an error code.
Inspect the Paper Roller
Code 6A81 occurs on a Canon printer when it can’t draw the page. Check the printer for rollers. If the rollers are not working, check their ends. Many times, the rollers can’t work due to the dust. The user has to clean the rollers. Instead of cleaning the rollers manually, you can use the printer cleaning utility. Before cleaning, the user has to remove all the pages from the tray and then proceed to clean.
- From PC, check for printer driver
- Choose maintenance tab
- Click on the Roller cleaning option
- Tap the Yes button and the Canon printer rollers will start cleaning. When the rollers get clean, try to run the Canon printer.
Repair the Printer Driver
The printer shows error codes when its driver is not working. To fix this, the user has to check for corrupted files and then repair them. But fixing those files is not easy. When you can’t repair them, use the repair tool. For this, you have to install a driver repair tool.
When you run the tool, it will inspect the PC for all the installed drivers. If the repair tool finds the corrupted driver, it will fix the driver. But the user can also reinstall the driver. Go to PC and remove your corrupted printer driver. Now find the same printer driver and install it. When the printer finds the correct driver, it will start working.
Check the paper on the tray
The user should also inspect the tray for pages. People sometimes load pages on cassette and try to take printouts with tray settings. Check the page roller settings and load pages on the correct tray. If the pages seem damp due to humidity then replace them.
Error code can also appear when the page is very small for the printout. When using the postcards or envelope, make sure it doesn’t have sparkle, glue or staple. Remove the pages and put them correctly. Don’t put different sizes of pages at once. Insert the pages with correct alignment otherwise, the printer gets the jam. After reloading pages, give the command and check the Canon printer for error.